FAQ’s

Frequently Asked Questions

Below are some of the FAQ’s which we are regularly asked, if you have any questions of your own, or would like anything explained, please do not hesitate to Contact Us.

If we can’t take your call, please leave a message and we will call you back – that’s another fresh approach!

Q: I am totally new to this "website thing". How does the whole process work?

A: Never fear, that’s why we are here. You can learn about our time proven process in our process section.

Q: What is the need of Website in business?

A: The need of website depends upon the type of business. Not having a website simply means you do not exist in online world at all and you will lose all benefits which you could have through a business website. Some of the key benefits are:

  • Helps to your customer to know the details about the company.
  • Helps in online marketing of the products of company.
  • Create a quality by promoting the brand name.
Q: I want to put my business online, but I don't know where to start. This is my first website, can you help me?

A: Absolutely! You do not need any online experience at all. As a Renowned Web Development Company in Jaipur , Ananya Software is specialized in Website designing, Best Logo Designing, Business Card Designing, and Domain Registration and Web Hosting Irrespective of how small or large. We help you right from the start.

Q: How much does a website cost?

A: The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $100 range for basic business sites and range upward depending on your unique needs.

Q: How does the payment process work?

A: The project starts with a 40% deposit. After design sign off and before we move into programming, we collect 30%. Once we have completed and fulfilled our scope, the final 30% is collected and your website is then scheduled for launch.

Q: What kind of businesses do you work with?

A: We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

Over the years, we’ve helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Q: How long does it take to build a website?

A: Our standard websites take approximately 120 days to create. Our E-commerce (online store) websites take approximately 160 days to create. This time will vary from project to project.

Q: How long does it take to build a website?

A: Our standard websites take approximately 120 days to create. Our E-commerce (online store) websites take approximately 160 days to create. This time will vary from project to project.

Q: Who will I work with during the project?

A: This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew of 5. Who that will be depends on your project needs and what stage of the process you are in during the project.

Q: What platform do you build your websites on?

A: We build all of our websites on the open-source Content Management System (CMS) platform called MODX.

Q: Can you help me update my existing website that another web firm built?

A: No. We only support websites that we have fully built. We have this policy so that we can 100% stand behind everything that we craft. There are issues of liability of multiple programmers touching the same code over time.

Q: How does the dedicated resource model work?

A: <ul>
<li>Full-time developer: Works from Indian standard time Morning 10 am to 7:00 pm ( where 60 Mins of break ) and total work time of 8 hours a day. </li>
<li>Work schedule is from Monday to Friday </li>
<li>No Separate project management (Project Manager)and testing ( QA ) are provided. The client needs to do that directly or the developer assigned can do that.</li>
<li>The developer is available to chat via Skype, email or phone when required during the time.</li>
</ul>

Q: Technical Support we offer?

A: <ul>
<li>Generally most of the websites we build today are self managed. A person not having much of IT skills but know how to send an email with an attachment would be able to learn how to manage the website from a password protected admin interface (depends on the package you select and the functionality you need).</li>
<li>We will provide two month of free support for bug rectifications after the site has been made live. This support does not include addition / alteration of features. After the support period, our charges will be at USD 5 per man hour for bug rectification and feature addition/alteration.</li>
</ul>

Q: Payment Terms

A: Generally our Payment terms are as under

<ul>
<li>40% upfront and remaining upon completion before publishing your website live</li>
<li>20% upfront, 20% after approval of Design mock up Homepage and remaining upon completion before publishing your website live </li>
</ul>

Q: Do I own my website?

A: YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Q: Are you using Template?

A: We only worked on templates upon client request, else generally we start from scratch using custom designed Templates specially designed for you. We have excellent Template artist in house who can help you design the layouts for you.

Q: Do I get source code?

A: Yes, at the end of project after making your website live (provided we have mentioned this in the scope of work) we will provide you with the source code.

Digital Marketing FAQ

Q: How Digital marketing/SEO can help to promote my website/APP?

A: You can reach to your targeted audience + generate leads/revenue more often by achieving below things, this will ultimately helps you to get ROI (Return on investment) from the website.

  • Top position in Google for your product/service related keywords.
  • Showcase your product/service through social media websites like Facebook, LinkedIn, Twitter, Pinterest
  • Optimize your website which helps you to get fast ranking + visits & leads/revenue.
  • Email marketing
  • Paid marketing + Remarketing in Google/Bing and social media websites.
Q: How many months do you suggest I should pay for SEO service?

A: Two things are there,
How much time it will take for first page ranking: – First page ranking majorly depends on 3 things,

  • Competition
  • Current ranking
  • Monthly budget

In general it takes 6 to 12 months to get first page ranking. But this varies from case to case since above mentioned 3 parameters are different from site to site.

What after I get first page ranking: – If you invest 100 bucks and churn 200 from it. You will never stop investing 100. Same concept is there in SEO as well, like if with first page ranking you get healthy ROI you should continue with it and try new keywords to increase revenue/leads.

We recommend to do SEO/Digital marketing for at least 7-8 months to start producing fruits for the effort we have given so far.

But yes you can stop SEO anytime. There is no contract for this.

Q: What result I will get when I pay this SEO service, like 3 months, for example?

A: Below are the probable out comes for the first 3 months:-
How much time it will take for first page ranking: – First page ranking majorly depends on 3 things,

  • First month (During design and development phase)
    • Find words people used to search for your products/service.
    • Make changes in the website helps you in ranking + sell/leads.
    • Suggest articles we should write as per targeted audience interest.
    • More details we will send at the time of sending proposal.
  • Second month
    • Complete decided things pending in the first month.
    • Analyze ranking + visits improvement.
  • Third month
    • Complete decided things pending in the second month.
    • Analyze ranking + visits improvement.
    • Find new areas our targeted audience spend time and target them.
    • Give you where we got ROI and where we don’t to optimize our strategy.

You can expect minimum 20% ranking improvement for the first 4 months. I.e. if you are at 100th place for x keyword you will be below first 80 at the end of next month.

We recommend to do SEO/Digital marketing for at least 7-8 months to start producing fruits for the effort we have given so far.

Q: Can you help me write content for my website?

A: Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stages.

Q: What about your team who will manage my website?

A: We have dedicated 4 digital marketing specialist in our team. We have Google Adwords and Analytic Certified professional in our team.

Q: Payment Terms

A: We allocate resource and start with the work after 100% upfront at the beginning of the project only.

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